Career Opportunities


 Full-Time 9-1-1 Telecommunicators!

WESCOM is seeking top candidates who can provide quality service in a busy consolidated 9-1-1 center.

Visit Applicant Stack Website to apply online by clicking here!

 Career Information

9-1-1 Telecommunicator

Plainfield, Illinois

Answer incoming emergency and routine assistance calls

  • Independently assess the need and urgency of requests and situations
  • Dispatch emergency response personnel including law enforcement, firefighters, and emergency medical professionals
  • Receive and accurately relay information, messages and requests for the communications center
  • Perform Emergency Medical Dispatch
  • Enter data into WESCOM and State computer databases
  • Operate radio and telecommunication systems including computer aided dispatching equipment (CAD), telephone device for the deaf (TDD/TTY), fax machines, and telephones
  • Maintain knowledge of current communication policies and procedures
  • Maintain knowledge of local, state and national dispatch standards
  • Participate in on-going training
  • Answer telephone requests for information
  • Perform emergency warning notifications
  • Perform clerical and general office functions
  • Provide court testimony as required
  • Monitor bank, business, and residential alarms
  • Operate LEADS system

All training requirements are performed during work hours and are paid for by WESCOM.

 Salary & Benefits

*Benefits and salary are subjected to the current Collective Bargaining Agreement which expires April 30, 2025.

From trainee level of $46,601 to top-out at $78,056 + opportunity for overtime pay

Pension: Illinois Municipal Retirement Fund

Health Insurance
BlueCross BlueShield HMO or PPO as little as $49 a paycheck
Humana Vision & Dental
$75,000 life insurance policy sponsored by WESCOM

Health insurance is effective at the date of hire!

Hours of Work
Rotation of 8 to 10 hour shifts with a maximum of 12 hours with overtime.

Paid Holidays
11 days with overtime and double-time pay for holidays worked

Vacation Hours:
Between 80 hours and 200 hours based on years of service at WESCOM

Other Paid-Time-Off
Perfect attendance days, two personal days each year, comp time available, 96 sick hours earned each year up to 960 hours accrual.