Directory
Alarm Monitoring Contracts
Please note that WESCOM only monitors alarms while CPSI maintains the billing agreements.
To Obtain an Alarm Monitoring Billing Agreement
- Contact WESCOM at (815) 267-8300 or info@wescom-9-1-1.org
For Alarm Monitoring Payments & Contact Updates
- Contact CPSI at (815) 727-6585 or csr@cpsialarms.com
Administration
Office Hours:
Monday - Friday, 8:30 a.m. to 5:00 p.m.
General Office Number:
(815) 267-8300
General Email:
info@wescom-9-1-1.org
Radio Lab
Office Hours:
Monday - Friday, 8:30 a.m. to 5:00 p.m.
General Email:
radiolab@wescom-9-1-1.org
For agency radio repairs or orders, please login and submit a help desk ticket at the link below:
WESCOM Help Desk
Supervisory Staff
A Shift
Office Hours: 7:00am - 3:00pm
B Shift
Office Hours: 3:00pm - 11:00pm
C Shift
Office Hours: 11:00pm - 7:00am
Supervisors General Phone:
(815) 267-8320
Supervisors General Email:
supervisors@wescom-9-1-1.org