Janice Savage
Deputy Director of Support Services
Administration
- Supervises 911 dispatchers and shift supervisors
- Assists the Executive Director in establishing and implementing operational goals, policies, and budgets
- Manages the scheduling process
- Oversees development of CAD, radio, telephone, data systems, and EMD standards
- Assists in developing policies, procedures, training programs, and future initiatives
- Oversees compliance with APCO and NENA standards
- Identifies new hire and ongoing training and education needs for telecommunicator staffing