Frank Blaskey
Quality Assurance Coordinator
Administration
- Reviews calls for service to ensure compliance with WESCOM and Will County 911 protocols and policies
- Prepares audio recordings upon request for call critiques, investigations, or training
- Provides written and in-person feedback regarding call reviews
- Analyzes data and trends to identify training needs
- Assists in preparing training materials related to call-taking protocols
- Represents WESCOM at EMS meetings
- Coordinates EMD licensing through the Will County 911 Office, EMS system, and IDPH